Last Updated: 28-11-2025

Welcome to Hamraaz Dawakhana.
By accessing or purchasing from our website/store, you agree to the following Terms & Conditions.
Please read them carefully before using our services.

1. General Information

Hamraaz Dawakhana operates as a health and wellness product provider.
By using our website or placing an order, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

2. Use of Our Website & Products

When you visit our website or purchase from us, you agree that:

• You will not misuse our products or content.

• You will provide accurate and complete information during checkout.

• Products will be used only as described (e.g., external-use products must not be consumed).

• You will not resell our products without permission.

• You are responsible for maintaining confidentiality of your account details.

3. Medical Disclaimer

Our products are not a substitute for medical treatment.
Results vary from person to person depending on health, lifestyle, and usage.

Hamraaz Dawakhana does not claim to cure or diagnose any medical condition.
Always consult a doctor if you have severe medical issues or allergies.

4. Orders & Payments

By placing an order, you agree that:

• All information you provide is accurate.

• You understand the product descriptions before buying.

• Prices may change without notice.

• Orders may be canceled or refused if fraudulent activity is suspected.

All payments are processed securely through trusted gateways.
We do not store credit/debit card details.

5. Shipping & Delivery

Shipping times vary depending on your location and courier service.
Delays caused by courier companies, weather, or operational issues are not our responsibility.

Customers must provide a complete and correct address.
Incorrect addresses may delay the delivery or cause the parcel to return.

6. Return & Replacement Policy

• Refunds are not currently offered.

• We only replace products if they are damaged during packing or courier handling.

• Replacement requests must be made within 24–48 hours of receiving the parcel.

• Clear photo/video proof is required.

Please read our full Return & Refund Policy page for details.

7. Privacy Policy

Your data is protected under our Privacy Policy.
We do not sell or share your personal information without your consent.

Please review the full Privacy Policy for more details.

8. Limitation of Liability

Hamraaz Dawakhana will not be liable for:

• Misuse of products

• Allergic reactions due to undisclosed medical conditions

• Delays caused by courier services

• Customer negligence or improper handling of products

All purchases are made at the customer’s own responsibility.

9. Changes to Terms & Conditions

We may update or modify these Terms & Conditions at any time.
Changes will be posted on this page with a new “Last Updated” date.

Your continued use of our website after changes means you accept the updated terms.

10. Contact Us

For any questions regarding these Terms & Conditions, you may contact us at:

Hamraaz Dawakhana
Email: contact@alarabcart.com
Phone: +92 329 378796